The Purpose of the Congress

The architecture of quality and excellence deals with a set of systems, arrangements, resources and processes through which an organization creates a new and bright future for itself. Lessons from the industrial countries explicitly suggest that it is the architecture of quality and excellence that differentiates a successful organization from others. How can organizations operating in the Middle East create a solid architecture or at least foundations based on the tenets of quality and excellence? 
2nd Annual Quality Congress Middle East will provide an international forum to address the various dimensions of this critical question facing organizations in the Middle East. Keynote addresses, research papers, case studies, practitioner viewpoints, poster presentations and submissions from doctoral students will be invited to this Congress.

Academic researchers and practitioners are kindly encouraged to submit papers for presentation. The papers are expected to be an amplification of the Congress focal theme: Creating Architecture of Quality and Excellence in the Middle East: Responsibilities, Challenges and Strategies in one of the following tracks:

Congress Tracks

  • TQM Implementation across Cultures in the Middle East
  • Corporate Social Responsibility
  • Emerging Competitiveness Issues and Challenges in the Middle-East
  • The Impact of Globalization on Service Quality in the Middle East
  • Six Sigma Movements in the Middle East
  • TQM and Public Sector Management
  • TQM in the Education Sector
  • TQM in the Services Sector
  • TQM and Change Management
  • Quality and Sustainable Development
  • Quality and Supply Chain Management
  • Mechanics and Dynamics of ISO Certification
  • Case Studies on TQM, Excellence and Best Practice
  • Strategic Management of Quality and Excellence
  • Best Practice Models
  • Human Resources Development
 
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Testimonials:

It was a great pleasure to meet you all in Dubai, participate in the Quality Congress, and serve as a DVP of e-TQM College. The visit was a pleasant and enriching experience for me. Thank you again for making my visit truly memorable professionally and from a personal standpoint. You are excellent hosts!


Prof. Parasuraman,Vice Dean of Faculty, University of Miami


I wish to thank you both for inviting me and my team to your congress and your lovely city. We commend your efforts and recognize the achievements of MEQA since its launch in 2005 and on successfully organising the 2nd Annual MEQA congress, with an impressive turnout.


Mr. Chris Lebeer, CEO of European Foundation of Quality Management(EFQM)



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